Job Role Overview:
This is a highly technical position requiring an expert blend of technical acumen, leadership capabilities and proactive mindset.
Key Responsibilities:
* Analyse business needs to determine the best solution for customer problems
* Conduct in-depth analysis of customer requirements to recommend impactful technical solutions
* Develop expertise in multiple technical areas to diagnose issues and provide innovative solutions
* Determine strategic technical plans involving product, deployment and support services for clients
Skill Requirements:
* End-to-end experience in IT services transition and transformation
* Proven ability to lead cross-functional teams through service transition and transformation
* Take ownership of outcomes, proactively identify and resolve issues
* Translate business goals into actionable plans and deliverables
* Engage effectively with stakeholders at all levels ensuring alignment and transparency
Benefits:
* Opportunity to work on high-impact projects
* Collaborate with experienced professionals in the field
* Continuous learning and professional growth opportunities