As an NDIS Support Coordinator in our personal and effective team at Q Support Coordination, you will play a vital role in empowering individuals with disabilities to achieve their goals and live independently. This full-time position is based in Kingaroy or Toowoomba, Queensland, and offers the opportunity to make a meaningful impact within the local community.
We know NDIS is a changing environment and we are prepared for change and will take our team with us into the future with training, support and future proofing.
What you'll be doing
- Collaborate with NDIS participants to develop and implement personalised support plans that address their unique needs and aspirations.
- Coordinate and facilitate access to a range of community services, therapies, and assistive technologies to support NDIS participants.
- Advocate for NDIS participants, ensuring their rights are protected and their needs are met.
- Monitor and review the effectiveness of support plans, making adjustments as necessary.
- Maintain detailed records and documentation to ensure compliance with NDIS guidelines and regulations.
- Liaise with key stakeholders, including service providers, government agencies, and carers/families, to ensure seamless coordination of support.
- Working in a small team independently and collaboratively.
- Using our dedicated support coordination software and Microsoft office tools proficiently to provide excellent customer service with professionalism and care.
What we're looking for
- Qualification in a relevant field, such as disability studies, community services or transferable skills.
- Minimum 2 years of experience working in the disability or community services sector, with a demonstrated understanding of the NDIS.
- Excellent communication and interpersonal skills, with the ability to build trusting relationships with NDIS participants and their families.
- Strong problem-solving and critical thinking skills to navigate complex situations and find creative and fit for purpose solutions.
- Commitment to upholding the rights and dignity of individuals with disabilities.
- Ability to work independently, as well as collaboratively within a team environment.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and experience with client management systems
- Valid NDIS Worker Screening Check
- Current National Police Check
- Current Driver's Licence
What we offer
- Competitive salary and generous employment benefits including salary packaging
- Ongoing professional development and training opportunities
- Supportive and inclusive work culture that values work-life balance including work from home hybrid opportunity.
- SCHADs Award Wages
About us
We are leading provider of Support Coordination Services through Q Support Coordination which is a not for profit community owned organisation supporting people with disabilities in the South Burnett, North Burnett and Darling Downs regions. Guided by our values we are committed to creating a more inclusive and accessible community for all. Join our dedicated team and make a meaningful difference in the lives of those we serve.
Apply now for this rewarding opportunity to become an NDIS Support Coordinator with Q Support Coordination a business unit of SBcare Incorporated.
Apply now with a cover letter telling us why you are the best person for us and a current resume. All applications are managed with confidentiality.
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