Operational Support Officer
This role involves providing essential operational support to ensure the smooth delivery of programs across various locations. You will be responsible for coordinating logistics, maintaining records, and ensuring students and trainers have the necessary resources.
Key Responsibilities:
* Coordinate course schedules and venue bookings
* Prepare and deliver course materials and resources to training venues
* Maintain accurate administrative records, attendance, and compliance data
* Support the enrolment process and manage student communication
* Conduct student inductions and attend course commencements and graduations
* Assist with reporting, data entry, and document management
* Collaborate with internal teams to meet program requirements on time
Required Skills and Experience:
* Previous experience in administration or program coordination
* Strong written and verbal communication skills
* Proficiency in Microsoft Office, especially Excel
* Ability to work independently while managing competing deadlines
* High attention to detail and a proactive, problem-solving mindset
* Strong interpersonal skills and a commitment to excellent customer service
* Knowledge of the VET/RTO sector and compliance requirements (highly regarded)
* A current driver's licence and reliable vehicle (essential)
* A valid Working with Children Check, or willingness to obtain