Morgan Insurance is seeking a motivated and detail-oriented Administration Officer to join our friendly team. This role is key to ensuring the smooth day-to-day operations of our insurance office, providing exceptional service to our clients, and supporting our brokers in delivering quality outcomes. This is a full-time, on-site position with genuine opportunities for growth within our business.
What you'll be doing
* Providing administrative support to our insurance team, including data entry, document management, and filing
* Handling client enquiries via phone, email, and in person with professionalism and care
* Answering and directing a high volume of inbound calls
* Lodging new claims and assisting clients through the claims process
* Scheduling appointments and managing calendars for team members
* Maintaining and updating our client and policy databases
* Assisting with ad-hoc tasks and projects to support the broader team
What we're looking for
* Previous administration or office support experience (insurance industry experience preferred but not essential)
* A friendly, professional, and customer-focused manner
* Strong organisational skills with the ability to prioritise and meet deadlines
* Ability to work well under pressure in a busy office environment
* Excellent written and verbal communication skills
* Ability to work independently while contributing positively to a team environment
What we offer
* A supportive and welcoming team culture
* On-the-job training and opportunities for professional development
* Competitive remuneration based on experience
* Career progression opportunities within our growing business
* A workplace that values work-life balance
About us
Morgan Insurance is a locally owned and operated insurance brokerage dedicated to providing tailored insurance solutions to individuals, families, and businesses. We pride ourselves on exceptional customer service, local knowledge, and a genuine commitment to our clients. Our team is passionate about helping people protect what matters most.
If you're looking to join a professional, friendly, and supportive team where your work truly makes a difference, we'd love to hear from you.
How to apply
Please email your resume and a brief cover letter outlining your suitability for the role to *******@morganinsurance.com.au
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