If you are looking to join a dynamic and growing team, Islands West Produce has the right job for you! With a long history in Victoria, we pride ourselves on providing excellent client service and being passionate about our Islands West product offerings.
As a member of our OrderDesk team, you will perform a variety of customer service, order desk, administrative and reception functions. This can be a fast-paced environment that requires attention to detail and critical thinking.
SCHEDULE REQUIREMENTS:
* Flexible weekdays x4 (5:00pm - 09:00pm); Weekends when required
YOUR RESPONSIBILITIES INCLUDE:
* Utilize your strong listening, communication, and multitasking skills to provide a positive and professional customer experience for our clients.
* Answer general phone line with professional phone mannerism and take orders, transfer calls, answer questions and promote items.
* Receive and process orders, invoices, and credit memos in-person, via phone and via email with a high level of accuracy.
* Perform a wide variety of office duties such as faxing, photocopying, scanning, emailing, printing,processpayments, etc.
* Work closely and communicate often with other departments such as warehouse, sales reps, office, production, and drivers.
WHAT WE NEED FROM YOU:
* Excellent display of critical thinking, creativity, and innovation; administrative, organizational, and time-management skills.
* A high level of motivation, ability to work in a high-pressure environment with minimal supervision and excellent multitasking skills.
* Demonstrated ability to offer world-class customer service standards in person, on phone and via email, a passion to go above and beyond customer expectations.
* Excellent communication and interpersonal skills.
* A willingness to learn and openness to coaching and feedback.
* Ability to maintain a safe working environment and follow all safety procedures.
YOUR QUALIFICATIONS INCLUDE:
* Office experience is preferred but not required.
* Strong customer service orientation and professional phone mannerism are a must.
* Proficient computer and typing skills are a must.
* Knowledge ofproduceand distribution industry an asset.
* Advanced skills working with computers and other office equipment.
OUR COMPETITIVE COMPENSATION PACKAGE INCLUDES:
* Extended healthcare benefits eligibility
* Employee discounts on products
* Development opportunities
#J-18808-Ljbffr