Are you looking for a rewarding career and the prospect to lead a dedicated team of highly skilled support services staff to help us deliver an exceptional patient experience? We have a permanent role suited for an outstanding leader to be our Support Services Manager across Northpark and La Trobe Private Hospitals in the Northern Suburbs of Melbourne.
Northpark Private Hospital is an exceptionally well-regarded private hospital serving a growing catchment area. Licensed beds exceed 100 across Mental Health, Surgical, Maternity and Early Parenting. Combined with 4 operating theatres, the hospital has provided a broad range of services to the local community for over 45 years.
LaTrobe Private Hospital was re-opened in early 2024 following a substantial redevelopment. Located on the La Trobe University campus, it boasts 4 new operating theatres and a 34-bed inpatient surgical and medical ward.
About the role
The Support Services Manager provides outstanding workforce and operational leadership to the hospitals to ensure delivery of exceptional care and commercial performance through their food services and environmental services teams.
Your key responsibilities will focus on leadership, strategic direction, and operational management. The position reports to the Director of Finance and is part of the senior leadership team. Key responsibilities include:
- Ensuring support services teams provide a high standard of service delivery and outcomes within budget.
- Supervising day to day catering operations, cleaning of patient rooms, public areas and laundry services
- Managing rostering, staffing and supervision of teams
- Compliance with relevant legislation and standards (food handling, cleaning, infection control).
- Ensuring policies, procedures and safe work practices are upheld
- Meeting safety, service, quality, financial and other organisational targets.
Selection Criteria
- Proven performance in a similar operational role
- Proven ability to improve budget performance and deliver business efficiencies
- Successful track record with delivering accreditation and compliance requirements
- A strong patient-centric mindset
- Management of rostering and team management
- Leadership capability to develop staff in delivering exceptional service
- Demonstrated commitment towards quality improvement
- Highly developed interpersonal and problem-solving skills
- Flexibility and adaptability
Highly Desirable Criteria
- Experience in Healthcare environments
- Qualifications or experience in Hotel Operations and/or Management
To learn more about this outstanding opportunity, please contact Peter Kazinoti, Director of Finance, Northpark and La Trobe Private Hospitals at
Applications close: 2nd October 2025
To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to
More Information : Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.
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