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Key account manager

Melbourne
Veolia Australia and New Zealand
Key Account Manager
Posted: 5 October
Offer description

Join Veolia, a global leader with over 170 years of experience, operating in 40+ countries with 220,000 employees worldwide, including 6,500 staff across 300 sites in Australia and New Zealand. As part of our team, you'll contribute to crucial environmental solutions through our innovative Water, Waste, Energy and Industrial Services, helping protect the environment and address essential human needs for a sustainable future.

About the Opportunity

Veolia ANZ is seeking a Key Account Manager to join our National Health Sales team. Reporting to the National Sales & Business Development Manager - Health, you will be accountable for managing a diverse portfolio of state-based private hospital groups, residential aged care groups, pathology groups, and biopharma manufacturing companies. With a key focus on growing and supporting our clinical waste business unit, key responsibilities include identifying additional growth opportunities, developing and driving continuous innovation, and contract management adherence to KPI's.

What's on offer

* Join a global market leader in ecological transformation within a high performing sales team
* Access to corporate discounts such as health insurance, tyres and shares programs, as well as wellbeing support
* Attractive remuneration package including car allowance, fuel card, laptop, phone, and commissions

Responsibilities

* Manage and grow a comprehensive healthcare portfolio across private hospitals, aged care facilities, pathology groups, and biopharma manufacturers
* Provide strategic support to our Victorian clinical waste division through customer retention and baseline revenue expansion
* Identify and capitalize on additional growth opportunities within existing and new market segments
* Develop and implement continuous innovation strategies to enhance service delivery for current customers
* Ensure contract compliance and adherence to key performance indicators (KPIs)
* Collaborate with internal teams to deliver exceptional customer outcomes
* Maintain strong stakeholder relationships and act as the primary point of contact for key accounts

Requirements

* Proven experience in key account management, preferably within the healthcare or waste management sectors
* Strong business development and sales acumen with a track record of achieving targets
* Excellent relationship management and communication skills
* Demonstrates meticulous attention to detail with a proactive, self-starting approach
* Strong problem-solving and analytical abilities, with a track record of identifying and delivering innovative solutions to customers
* Understanding of healthcare industry regulations and compliance requirements
* Ability to identify opportunities for innovation and business growth
* Results-driven approach with strong analytical and problem-solving capabilities
* Ability to work independently, manage multiple priorities, and thrive in a fast-paced, dynamic environment

Why Veolia?

At Veolia, we support our people both at work and beyond. Enjoy a comprehensive range of benefits designed to help you thrive, including:

* Generous paid parental leave and paid volunteer days
* Flexible and hybrid working arrangements
* Superannuation contributions on unpaid parental leave
* Fitness Passport and discounted health insurance
* Employee Assistance Program (Thrive) for you and your family
* Car allowances, novated leasing, and vehicle discounts
* Bonus and referral programs, plus employee share plan
* Ongoing professional development and clear career pathways

Veolia is committed to ensuring every employee returns home safely every day under our Always Safe Charter. Join a team that values your wellbeing, growth, and contribution—while making a real impact on the environment and our communities.

Fairness, Diversity & Inclusion

Veolia is committed to fostering a diverse, equitable, and inclusive workplace where everyone is valued and respected. We welcome applications from all backgrounds and are dedicated to providing a safe, supportive, and accessible environment.


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