Job Opportunity
The company is a large family-owned jewellery retailer with over 470 stores and 5,000 team members nationwide.
As Australia's largest jeweller, we pride ourselves on high standards and drive for success.
* An exciting opportunity has arisen for an experienced technical specialist to support the business in managing its infrastructure systems.
* Reporting to the Group Service Delivery Manager you will be responsible for managing the maintenance and improvement of all infrastructure systems across the business in conjunction with the NZ Infrastructure team.
* This role will involve assisting external and internal resources implementing improvement opportunities within the business.
* Provide technical support for IT issues or queries
* Facilitate the maintenance of the IT infrastructure.
* Oversees the administration and management support of the IT infrastructure and operations.
* Server room management, including maintaining configuration and organisation of hardware and providing continuous improvement and support.
* Provide ongoing IT support and development needs to the business.
* Manage relationships and projects with external stakeholders.
* Document and identify detailed analysis in system implementations.
* Set-up, maintain and support network servers with appropriate contractors.
* Support, maintain and monitor picking and stocktake scanning systems.
* Provide support to the functionality of the Pathway system.
* Assist in presenting Cost Benefit Analysis and business cases to the Executive team or the Board in relation to infrastructure improvement plans or acquisition of system hardware.
* Assist in the implementation, documentation, and ongoing management of a business system disaster recovery plan.
* Additional ad hoc duties required by the department.
* Daily replenishment of stock to stores including general picking.