A telecommunications company in New South Wales seeks a Contact Centre Specialist to provide technical support for Cloud Contact Centre technologies. The role involves managing escalated incidents, collaborating with teams, and ensuring a high-quality customer experience. Ideal candidates will have a strong background in ICT, excellent communication skills, and experience with ServiceNow or Remedy. Competitive remuneration and benefits are offered, including flexible working arrangements and support for personal development.#J-18808-Ljbffr