This is a Lancôme Counter Manager role with MYER based in Maribyrnong, VIC, AU
MORE ABOUT THE LANCÔME COUNTER MANAGER ROLE AT MYER
* Position based at Myer Highpoint
* Permanent part‐time position, 30 hours per week
As Counter Manager, you will drive business performance, lead a high‐performing team, and deliver exceptional luxury experiences across skincare, makeup, and fragrance. With a focus on personalised service and client connection, you'll represent Lancôme's commitment to elegance, empowerment, and cutting‐edge beauty solutions.
ABOUT THE ROLE
* Lead and inspire the team to achieve and exceed sales targets, service KPIs, and business objectives
* Deliver personalised skincare, makeup, and fragrance consultations aligned with Lancôme's luxury service standards
* Build strong client relationships through exceptional clienteling, follow‐ups, and tailored beauty experiences
* Coach, mentor, and develop team members to elevate product knowledge, service delivery, and confidence
* Manage daily counter operations, including rostering, reporting, and performance reviews
* Maintain stock levels, inventory accuracy, and ensure efficient product replenishment
* Ensure the counter is visually merchandised and maintained to reflect Lancôme's premium image
* Collaborate with store management and Lancôme field teams to implement marketing campaigns, activations, and events
* Foster a supportive, professional, and high‐performance team culture
* Represent Lancôme's brand values, elegance, innovation, and empowerment in every client and team interaction
BENEFITS TO YOU
* Work for a Global Luxury Brand – Be part of one of the world's most prestigious and innovative beauty houses
* Ongoing Training & Development – Access expert‐led skincare education, treatment training, and career development programs
* Generous Product Allowances & Staff Discounts – Experience Lancôme's iconic skincare, makeup, and fragrance at exclusive team rates
* Supportive & Empowering Team Culture – Thrive in a collaborative environment that values inclusivity, confidence, and self‐expression
* Commitment to Sustainability & Diversity – Work for a brand that champions sustainability, empowerment, and positive change
* Recognition & Incentives – Be rewarded for your performance through incentives, awards, and team celebrations
At Myer, you are more than an employee, you are a valued member of a team. We celebrate ambition, excellence, and passion. We believe in balance, flexibility, and supporting your journey, wherever it may lead.
Join us. Elevate beauty. Inspire confidence.
Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the MYER team will be there to support your growth.
KEY RESPONSIBILITIES
* Leading and inspiring the team
* Delivering personalized consultations
* Building strong client relationships
KEY STRENGTHS
* Leadership
* Client relationship management
* Coaching and mentoring
* Visual merchandising
* Inventory management
* Event coordination
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