**Home Care Service Lead**
We are seeking an experienced professional to lead our Home Care operations, driving growth and delivering high-quality services.
The successful candidate will have a strong understanding of the Home Care sector and the ability to develop and implement strategies that result in significant consumer growth.
Key responsibilities include:
* Leading a team of professionals to deliver high-quality Home Care services;
* Developing and implementing strategies to promote Home Care services and drive growth;
* Managing budgets and resources to ensure financial sustainability;
* Providing operational mentorship and leadership to the Home Care team;
* Fostering stronger internal collaboration among teams to achieve growth targets effectively.
The ideal candidate will have:
* A relevant tertiary qualification or extensive experience in community services, leadership and management, or a related field;
* A sound understanding and/or experience in the Home Care sector, including the delivery of Home Care Packages;
* Proven track record in developing and implementing strategies that result in significant consumer growth in the Home Care sector;
* Ability to effectively manage budget expectations to ensure financial sustainability;
* Advanced customer service and conflict resolution skills;
* Leadership skills and the capacity to improve workplace culture that leads to strong team engagement and improved team effectiveness;
* Ability to critically analyse information, craft high-level written reports, and be tabled at a board level;
* Strong verbal and written communication skills;
* Ability to develop and maintain professional relations across a range of internal and external stakeholders.
What you get in return:
- Attractive not-for-profit salary packaging; - Ongoing training and professional development opportunities; - A supportive work environment with a focus on employee well-being. In this role, you will play a key part in shaping the future of aged care services and making a positive impact on the lives of consumers. If you are passionate about delivering high-quality services and driving growth in the Home Care sector, we encourage you to apply for this exciting opportunity.