Job Title
The Workforce Support Officer will be responsible for ensuring accurate and efficient management of residential and transition care staff.
Key to this role is the ability to work collaboratively with various stakeholders to achieve effective communication and coordination of processes and systems improvements.
* Manage site rosters consistently meeting MCT and AN ACC requirements.
* Actively oversee daily roster variations and coordination of shift replacement for casual pool staff.
* Ensure seamless systems support communication with staff and managers regarding last minute roster changes.
* Liaise with software service desk (Tambla) to resolve any technical issues in the system.
The ideal candidate will possess a background in providing staff coordination or roster management within the Aged Care or Services sector, demonstrating strong analytical skills and ability to interpret data making informed decisions while working in fast-paced environment.