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Salesforce platform lead

Melbourne
pay.com.au
Posted: 19 February
Offer description

About Us

Pay.com.au is one of Australia's fastest‐growing technology scale-ups, trusted by businesses. As we continue to scale in Australia and launch into the US under PayRewards.com, our mission is to simplify and supercharge the way they pay everyday expenses. Since 2019, we've been transforming business payments by enabling companies—from sole traders to large enterprises.

Our unified platform lets users link their bank accounts and any major credit card, improving cash flow while unlocking powerful rewards on every transaction.

Recognised as a rapidly scaling Australian success story—with coverage in outlets like the Australian Financial Review noting our growth with a $600++ million valuation we're reshaping how businesses think about payments, loyalty and financial efficiency.

At Pay.com.au, you'll join a fast-growing team shaping the future of B2B payments. Our Melbourne office is a hub of creativity, collaboration, and seriously great coffee—an environment where ideas move quickly and impact is felt every day. If you want to be part of a company with momentum, this is the place to be.

Why join us?

Be part of an exciting Tech Scale-up, with teams across Australia and the USA. Enjoy flexible working arrangements and a great work-life balance. Awarded 2025 People's Choice Award winner at the Finder Innovation Awards, Finalist for FinTech Organisation of the Year at the 2025 FinTech Australia Finnies, Number 1 on the Smart50 list 2024, Top 3 Deloitte Tech Fast 50 & Victoria State Champion! Grow your career in a culture that values creativity, innovation, and collaboration. Access to individual learning budgets to accelerate your career.

Salesforce Platform Lead

As the Salesforce Platform Lead you'll own the health, scalability, and delivery effectiveness of our Salesforce platform as it continues to grow as a company-wide system.

You will act as the stable operating layer between business demand and delivery teams, ensuring Salesforce evolves in a controlled, transparent, and sustainable way.

This is not a hands-on developer or ticket-based administrator role. Instead, the Salesforce Platform Lead provides architectural leadership, delivery insight, and capacity transparency so the business can make informed prioritisation decisions without compromising platform health or delivery teams.

This is a leadership role operating at the intersection of platform architecture, delivery enablement, and stakeholder alignment. Salesforce is treated as a shared organisational platform, not a team-specific system.

Responsibilities

Own the end-to-end Salesforce platform architecture across clouds, integrations, data models, and environments across 2 instances (Australia & US). Ensure long-term scalability, performance, security, and data integrity. Act as the escalation point for complex technical decisions and platform trade-offs. Balance near-term delivery needs with long-term platform sustainability. Define and maintain Salesforce standards, patterns, and best practices.Ensure appropriate documentation, testing discipline, and release governance.Produce and maintain platform and delivery health reporting.

About You

Significant experience leading Salesforce platforms in complex, multi-team environments Strong functional and architectural Salesforce knowledge across multiple clouds Experience working with admins, developers, and external delivery partners Strong judgement around trade-offs, risk, and long-term platform health Clear communicator with both technical and non-technical stakeholders Calm, structured approach under pressure Prior consulting or system integrator experience is advantageous Salesforce certifications preferred, particularly architecture or cloud certifications

We know everyone will meet every requirement, and that's okay. If you're excited about the role and believe you can make an impact, we're keen to hear from you.

A few more things...

Successful candidates joining the team will need to complete a National Police Record Check.

Candidates who require adjustments at any stage of the recruitment process are encouraged to let us know. We're happy to support you.

We're committed to an inclusive and diverse recruitment process where everyone feels respected and supported. We welcome applicants from all backgrounds, identities and abilities and ensure fair, equitable consideration at every stage.

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