Joint Vision Orthopaedic Group – Wollongong NSW
Experienced Medical Administrator – Orthopaedics & Surgical Support
Our organisation is expanding quickly, and we're looking for a driven and capable team member to join Joint Vision Orthopaedic Group.
We are a modern, multidisciplinary centre bringing together orthopaedic surgery, rheumatology, pain medicine, allied health, imaging (X-ray and ultrasound) and rehabilitation — all in one convenient location in the heart of Wollongong.
Launched in August ****, Joint Vision is an Australian-first model offering a comprehensive range of orthopaedic-related services under one roof.
Our centre continues to grow rapidly, supported by innovation, collaboration, and a commitment to delivering exceptional patient outcomes.
This is a full-time role; however, we can offer part-time hours or flexible working arrangements for the right candidate — particularly someone with strong experience, initiative, and a passion for delivering excellent patient care.
This is a rare opportunity to work closely with multiple orthopaedic surgeons, a diverse allied health team, and a high-performing patient services division.
If you excel in a fast-paced environment, value high standards, and enjoy being part of a dynamic, patient-centred team, this role could be the perfect fit.
We are seeking individuals who share our vision of redefining healthcare service delivery and challenging traditional models of care.
About You
5+ years' experience in medical administration or patient services (specialist or private hospital setting preferred).
Confidence managing a high patient load and adapting to a fast-paced, evolving clinical environment.
Strong initiative, problem-solving skills, and the ability to improve workflows.
Excellent communication skills with confidence working with specialists, GPs, operating theatres, and hospitals.
Experience in medical billing including Medicare, DVA, WorkCover, and private health funds.
Highly desirable: experience supporting clinical tasks (e.g., suture removal, clinical assisting).
Advantageous but not required: Certificate III in Allied Health, AIN qualification, or similar training.
Key Responsibilities
Deliver exceptional customer service to patients, GPs, surgeons, and allied health providers.
Review referrals, manage appointments, and coordinate patient flow.
Schedule surgeries and coordinate operating theatre lists.
Prepare accurate fee estimates for patients.
Invoice and reconcile Medicare, DVA, WorkCover, and private health fund accounts.
Manage correspondence and dictations for general practitioners.
Support basic clinical tasks, including suture removal (training provided).
Provide general administrative and secretarial support.
Assist with broader clinic and operational tasks as required.
Skills & Experience
Minimum 5 years' medical administration experience.
Strong computer literacy and excellent attention to detail.
Experience using Genie/Gentu or similar practice management software.
Excellent organisational and time-management skills.
Understanding of medical terminology.
Strong written and verbal communication skills.
Ability to work independently and as part of a multidisciplinary team.
Previous clinical assisting or clinical experience is desirable but not essential.
Why Join Us?
Work within an innovative, Australian-first healthcare model.
Opportunity to support highly respected orthopaedic surgeons and a collaborative clinical team.
Modern, purpose-built facility in central Wollongong.
A supportive, positive workplace culture that values initiative, growth, and high standards of care.
Apply Now
If you're a motivated, experienced administrator looking to be part of a progressive, patient-focused organisation, we'd love to hear from you.
Please submit yourcover letter and CVoutlining your skills and experience.
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