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Retail: customer service

Townsville
Telstra
Customer Services agent
Posted: 5 October
Offer description

Overview

Our purpose is to build a connected future so everyone can thrive. Working in Telstra Retail Stores is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.

Every day is different. A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. You will be continually trained on the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and provide solutions for our customers.


Perks

* 30% off Telstra services
* Exclusive discounts and offers across 240 brands and partners
* A flexible, inclusive approach to parental leave
* Unlimited access to 17000 learning programs
* Monthly performance rewards and recognition programs


Hiring

* Locations: Aitkenvale, Townsville, Willows
* Casual, Part Time, and Full-Time roles available


Is it you we\'re looking for?

We\'re on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:

* The ability to easily build a connection with a variety of new and existing customers
* An appetite to quickly develop customised solutions for customers
* A drive to reach (and exceed) sales targets and KPIs
* The hunger to learn and grow within the role (and beyond)
* A positive and resilient approach to customer service within a busy environment
* Experience in a customer-facing role


Application process

Hit Apply now. After submitting your application, an assessment supported by HireVue will follow. Please watch for their email to move things along.

EEO and workplace culture We are committed to creating a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from diverse backgrounds, ethnicities, genders, and abilities and have zero tolerance for harassment. We prioritise a workplace where everyone can thrive. We support flexibility in how you work and encourage applicants to share pronouns and any reasonable adjustments needed to participate equitably during recruitment.

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