Job description
Agency Department of Corporate and Digital Work unit Data Services - Business Intelligence
Development
Job title Business Intelligence Officer Designation Administrative Officer 5
Job type Full time Duration Ongoing
Salary $90,946 - $95,468 Location Darwin
Position number 26559 RTF 346236 Closing 28/04/2026
Contact officer Tegan Campbell on 08 8999 1602 or
About the agency https://dcdd.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=346236
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures
plans, go to the OCPE website.
Primary objective
The Business Intelligence (BI) officer supports and administers various components of the Department of Corporate and
Digital Development (DCDD) business intelligence environment. This position provides first-level support to all users of the
BI environments including SAP BI and Microsoft Power BI, including user administration, user security, and basic application
maintenance and support activities.
Context statement
Data Services provides data warehouse and Business Intelligence services to most NTG agencies. The Business Intelligence
unit is responsible for the provision and management of the Business Intelligence application and server environments.
Key duties and responsibilities
1. Monitor and administer various Business Intelligence (BI) systems, including daily administrative tasks, support, user
access and security, semantic layer (Universe) enhancements, troubleshooting, change management, formulating action
plans and implementing solutions.
2. Produce system documentation, user manuals and provide first level technical support via telephone and email for users
of BI systems.
3. Support the development of BI systems/solutions and produce systematic test plans to facilitate comprehensive testing
for new system and data set releases.
Selection criteria
Essential
1. Ability to support IT Systems, including the ability to understand, interpret and learn new technologies.
2. Good customer service skills with proven experience in an ICT help-desk environment.
3. Demonstrated troubleshooting and problem-solving skills.
4. Effective time management and workload prioritisation skills, including the demonstrated ability to work independently
and as a member of a team, to achieve quality outcomes and meet critical deadlines.
5. A high standard of written and oral technical and interpersonal communication skills, with ability to provide advice to
technical and non-technical audiences.
6. Demonstrated work ethic and attitude which emulates DCDD values of being professional, accountable, honest,
innovative and respectful; ability to successfully work as part of a team and interact effectively with people from diverse
cultures.
Desirable
1. Experience administering Business Intelligence platforms (e.g. SAP Business Intelligence, Microsoft Power BI) or similar
applications.
2. Qualifications – Tertiary qualifications in Information management, IT or related field.
Further information
The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A
criminal history will not exclude an applicant from this position unless it is a relevant criminal history. When choosing to
apply for this position, the applicant should consider the full requirements of the position in aligning their work experience
and capabilities to this role. Please refer to the Capability Framework.