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Student and academic administration officer - health, medicine and behavioural sciences

Permanent
The University Of Queensland
Administration Employee
USD 83,776 - USD 93,121 a year
Posted: 11 February
Offer description

Faculty Health, Medicine and Behavioural Sciences Full-time, permanent positions Base salary will be in the range $83,776 - $93,121 17% Superannuation (HEW Level 5) Based at our Herston Campus About This Opportunity We are seeking four Student and Academic Administration Officers to join the Faculty of Health, Medicine and Behavioural Sciences. These roles deliver high-quality customer service by providing friendly, accurate and informative advice and support to students, and to professional and academic staff. The positions are responsible for a broad range of administrative processing activities, day-to-day problem resolution, and the effective maintenance of administrative systems, contributing to a collaborative and service-focused Faculty environment. Key responsibilities will include, but not limited to: Provide timely, accurate and compliant advice and support to students, staff and stakeholders in accordance with University policies, procedures and relevant legislation. Deliver end-to-end student and academic administration services, including applications, enrolments, progression, course administration, timetabling, grades, and system updates. Maintain, review and improve administrative systems, data accuracy and processes, contributing to continuous improvement in workflow efficiency and service delivery. Support Faculty operations and engagement through reporting, committee support, front-line service delivery, and participation in outreach and University events. About UQ As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world. Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as: Up to 26 weeks paid parental leave/paid primary care leave 17% superannuation contributions 17.5% annual leave loading Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave. Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program Salary packaging options About You: An undergraduate degree in a relevant discipline, or an equivalent combination of relevant experience and/or education and training. Proven ability to prioritise work, exercise initiative and judgment, and meet deadlines while working independently and autonomously. High level written, oral and interpersonal communication skills, with strong attention to detail and accuracy. Demonstrated ability to work collaboratively and effectively within a team and across organisational units. A strong customer service orientation, with the ability to provide high-quality support in a complex environment. Experience in a tertiary education institution or large organisation, with working knowledge of Microsoft Office and student administration or CRM systems (highly regarded). Appointment to this role is subject to the successful completion of relevant pre-employment checks, which may include verification of the right to work in Australia, criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements. You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment. Questions? For more information about this opportunity, please contact Manager, Student and Academic Administration, Meg Cridland, m.cridland@uq.edu.au For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line. Want to Apply? We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload: Resume A cover letter summarising how your background aligns with the 'About You' section Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent, particularly from Australia’s First Nations Peoples. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au. Other Information UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role. Applications close Sunday 22nd February 2026 at 11.00pm AEST (R-61217). Please note that interviews have been tentatively scheduled for week commencing 2nd March.

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