A Key Leadership Opportunity Awaits
We are seeking a results-driven team leader to drive our customer service division forward. This exceptional role offers the chance to make a real impact and lead a talented team of sales and service professionals.
**Key Responsibilities Include:**
* Bolstering long-term relationships with customers through expert leadership and coaching.
* Developing in-depth knowledge of our product portfolio and services.
* Fostering quality customer experiences by managing daily team activities.
* Enhancing customer service systems for sustained excellence.
* Qualifying and passing on sales leads and market insights to the sales team.
**Requirements:**
* Prior experience in a similar role, preferably within the industry.
* Demonstrated ability to manage multiple projects simultaneously while maintaining attention to detail.
* Advanced communication skills, encompassing written and verbal expression.
* Excellent listening, negotiation, and presentation skills.
* Intermediate to Advanced IT proficiency in sales analysis and transaction processing.
* Flexibility to travel as required.