Ongoing training, support and development Modern practice with state of the art technology Work with and learn from high performing Dentists About the Position: Care Dentistry, based in About Smiles Chatswood, is seeking an enthusiastic, professional and experienced Dental Receptionist to join our busy, patient-focused practice on a part-time basis — 4 days per week (Monday, Tuesday, Thursday, Friday) plus one Saturday per month. Our experienced clinicians at Care Dentistry have over 25 years of experience and provide a wide range of cosmetic treatments, including implants, oral surgery, and veneers. As the first point of contact for our patients, you will play a key role in creating a warm and welcoming experience for everyone who walks through our doors. This is an excellent opportunity for someone who enjoys working with people, thrives in a team environment, and takes pride in delivering exceptional customer service. Key Responsibilities: Patient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling. Administrative Support: Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints. Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification. Records Management: Maintain patient records accurately, ensuring confidentiality and compliance within regulations. Office Organisation: Keep the reception area tidy and organised, ensuring that all necessary materials are stocked and available. Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office. What we can offer you: Competitive hourly rate Varied role Opportunity to make a difference Access to our Employee Assistant Program Unlock exclusive discounts and cashback offers on the Work App Certified Great Place to Work two years in a row 2024 & 2025 What do you need to succeed: Prior dental receptionist experience is essential A Cert III or IV in Dental Assisting is beneficial but not mandatory Excellent verbal and written communication skills Ability to multitask, priorities tasks, and manage time effectively in a fast-paced environment Capability to address patient concerns and resolve issues with professionalism and empathy Attention to detail What's Next: If you’re excited about the opportunity to help us grow, we’d love to hear from you. Applications will be reviewed as they come in, so don’t hesitate—click APPLY NOW!