It operations strategist

Job Title: Expert Service Manager

The organisation requires an Expert Service Manager to provide expert-level advice and development effort relating to Service Management Strategy, Governance and underlying IT Service Management Policy.

* Sets the organisation's policy for the management of change in live services and test environments.
* Ensures effective control and treatment of risk.
* Leads the development of new and improved practices for change control.

Demonstrated ability to lead and contribute to the review, development and implementation of organisational-level IT service management strategy and ITSM policy is required. In addition, demonstrated experience successfully negotiating

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