Restaurant Operations Leader
About the Role
As a Restaurant Operations Leader, you will oversee the daily management of our outlet, ensuring exceptional customer service and driving revenue growth. This role requires strong leadership skills to inspire and motivate the team, fostering a positive and productive work environment.
Key Responsibilities:
* Provide strategic direction and clear objectives to the team.
* Create a safe, inclusive, and motivating workplace culture.
* Deliver comprehensive training programs and support staff development and succession planning.
* Conduct regular team meetings and lead by example in service excellence.
Operational Management:
* Monitor daily operations to ensure seamless service delivery.
* Assist in developing business strategies and achieving financial targets.
* Manage budgets, rosters, and labor costs effectively.
* Oversee inventory control, cash handling, and compliance with policies and procedures.
Service Delivery:
* Maintain high standards of food and beverage service.
* Promote a customer-centric culture and resolve issues promptly.
* Participate in F&B duties when required, including order taking, coffee making, and beverage service.