About ACCORD CARE ACCORD CARE provides Supported Independent Living, in-home care, and community-based disability supports under the NDIS. We focus on: Structured, consistent support delivery Clear care planning and clinical guidance Trained teams working in high-responsibility environments Safe, person-centered care that maintains dignity and independence High-Intensity SIL Support Role – Complex Care Setting This is a high-responsibility Supported Independent Living (SIL) role supporting a participant with complex physical care needs in Ferntree Gully. You will work as part of a consistent, trained support team delivering structured, hands-on care where safety, accuracy, and calm decision-making are essential every shift. This is not a general disability support role. It requires experience in high physical support or complex care environments and the ability to confidently follow clinical care plans in a structured home setting. What Your Shift Will Involve You will be responsible for delivering safe, structured care including: Providing personal care including hygiene, grooming, and daily living support Performing safe manual handling and hoist transfers (2:1 support where required) Supporting mobility using assistive equipment such as wheelchairs, pressure care mattresses, and adjustable beds Assisting with meal preparation including modified diets and dysphagia-aware support Providing continence care and supporting skin integrity management Completing pressure care routines and scheduled repositioning Monitoring participant wellbeing and escalating any changes immediately Supporting household tasks including cleaning and laundry Following detailed care plans, risk management strategies, and escalation procedures at all times Completing accurate documentation during and after shifts What Success Looks Like Success in this role means: Consistently delivering safe, reliable high-intensity care Maintaining participant stability and comfort across shifts Identifying and escalating changes in condition early and accurately Working effectively within a structured SIL team environment Strict adherence to care plans, clinical guidance, and safety protocols This Role Suits You If You Are Calm, reliable, and confident in high-responsibility care environments Experienced in high physical support, complex care, or SIL settings Comfortable following structured clinical care plans and escalation pathways Strong in communication and teamwork within care environments Committed to maintaining dignity, safety, and consistency in care delivery This Role May NOT Suit You If You Prefer low-responsibility or routine-only care work Are not confident with manual handling or complex care requirements Struggle to follow structured procedures and clinical direction consistently Essential Requirements Certificate III or IV in Disability, Individual Support, Aged Care, or equivalent Experience in high physical support or complex care environments Manual handling and hoist experience Experience with personal care, continence care, and meal assistance Strong understanding of care plans, scope of practice, and escalation procedures Current NDIS Worker Screening Check (or willingness to obtain) Current First Aid & CPR (or willingness to obtain) Full Australian working rights Desirable Experience Experience in Supported Independent Living (SIL) settings Knowledge of dysphagia and swallowing risk management Nursing or clinical background What We Offer Competitive pay rates 12% superannuation 5 weeks annual leave (for eligible roles) Onsite training and structured onboarding for complex care environments Ongoing support and supervision Clear career progression pathways within disability services Stable, consistent shift scheduling within a supportive team environment Apply Now If you are an experienced Disability Support Worker or PCA who thrives in high-intensity care environments and is committed to delivering safe, structured, person-centered support, we would like to hear from you. Please submit your resume outlining relevant experience.