Automotive Operations Manager Role
The primary focus of this position is overseeing daily workshop operations, managing team workflow and productivity, providing technical guidance, and ensuring customer satisfaction.
1. Daily Workshop Management:
2. Coordinate daily tasks and optimize operational efficiency
3. Team Support:
4. Provide technical guidance and support to technicians
5. Scheduling and Timelines:
6. Schedule jobs, allocate work effectively, and manage deadlines
7. Customer Interaction:
8. Liaise with customers in a friendly, professional manner
9. Diagnostic and Repair Skills:
10. Diagnose and quote repairs accurately
11. Maintenance and Improvement:
12. Maintain workshop efficiency, safety standards, and cleanliness
13. Training and Development:
14. Assist with training, onboarding, and performance support