Senior ServiceNow Consultant Job Description
We are seeking a highly skilled and experienced Senior ServiceNow Consultant to join our team. As a key member of our ServiceNow practice, you will play a vital role in delivering high-quality IT solutions and services to our customers.
Job Responsibilities:
* Design and implement effective ServiceNow solutions that meet the needs of our customers and drive business value.
* Contribute as a technical expert to support the qualification, scoping, estimation, design, and architecture of new or existing opportunities and projects.
* Resolve complex configuration and integration challenges using your expertise and problem-solving skills.
* Lead the delivery of complex and/or marquee projects and engagements, working closely with cross-functional teams and stakeholders.
* Proactively mentor and guide team members in meeting deadlines, setting customer expectations, and developing specialized skills.
Required Skills and Qualifications:
* Australian citizen or permanent resident.
* 5+ years' experience as an end-to-end ServiceNow Consultant focused on migration, transformation, and IT outsourcing initiatives.
* Experience in a customer-facing consulting and/or pre-sales role, with strong communication and customer service skills.
* Strong application development and integration experience, with solid JavaScript, HTML, CSS development skills.
* Experience across ITSM, ITOM, and/or SecOps modules, with relevant industry certifications such as ITIL, ServiceNow CSA, ServiceNow CIS, etc.
Benefits:
1. Exciting time to join an expanding multi-cloud solutions provider with excellent reputation.
2. Varied engagements, environments, and clients (corporate and government).
3. Work with some of the brightest minds in the industry.
4. Genuine flexible work environment (WFH & Office).
5. Strong investment in training and upskilling - certifications paid for.
6. Mature team environment with a high level of engagement.
7. Facilities for socializing and relaxing.
8. Lots of company social events.
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