About the Company
Corrosion Instruments is a leading company specialising in innovative solutions for Cathodic Protection systems. Our team provides top-tier products and services to clients in various industries, ensuring the longevity and reliability of their assets.
About the Role
We are seeking an individual with a combination of skillsets, including but not limited to developing quality management systems and providing services such as project management, website management, inventory, logistics management, ICT support, and customer services. The successful candidate will join our diverse and energetic team of experts as Quality Manager / ICT Support Officer. In this role, you will champion ISO 9001:2015 QMS certification and provide ICT support, logistics and administrative assistance. This requires a highly skilled individual capable of working independently and collaboratively with a strong focus on quality and efficiency.
Key Responsibilities:
* Quality Management System (QMS) Certification: Champion ISO 9001:2015 QMS certification by planning, organising, developing, and maintaining in-depth knowledge of project quality specifications, procedures, and QMP. Provide internal auditing support for QMS.
* Company Policies and Procedures: Be involved in structuring and developing company policies, procedures, and work instructions. Ensure the appropriate quality records are created and maintained.
* ICT Support and Customer Services: Provide ICT support and customer services, including managing the company's websites (www.corrosioninstruments.com, CI-Tx Central and SharePoint intranet CI Hub).
* Cathodic Protection Web Interface: Commissioning and monitoring devices on intuitive cathodic protection (CP) web interface (CI-Tx Central). Training will be provided.
* SharePoint Website Maintenance: Update and maintain all company information on the SharePoint website (CI Hub).
* Project Coordination: Collaborate and coordinate projects within production, software, accounts, and administration teams.
* Logistics, Inventory, and Procurement: Provide logistics, inventory, and procurement assistance. Research and provide the best possible materials and services offered in the market. Ensure materials purchased meet company standards.
* Financial Assistance: Assist in project budgeting, client quotes, invoicing, accounts payable and receivable. Also, provide payroll support.
Requirements:
* Education: Master of Business Administration (MBA) or a related field with an understanding of business operations is a must. Any diploma or certificate in Information Technology (IT) is essential. A certification in auditing ISO 9001:2015 QMS or bookkeeping will be considered favourably.
* Experience: Minimum of 2 years of experience in quality management systems and business operations or relevant fields. Experience in website administration, maintenance, and ICT support services. In addition, experience in logistics, procurement, and accounts payable will be considered favourably.
* Technical Skills: Proficiency in Excel, SharePoint, and WordPress. Any working knowledge of web programming languages is preferred. Competency in any Accounts, CRM, and Inventory Management Systems software applications is essential. Experience in MYOB is preferred, but any other accounts software experience will be considered.
* Communication: Excellent high-level written and verbal communication skills.
* Customer and Stakeholder Interaction: Proven ability to interact effectively with customers and stakeholders.
* Problem-solving: Strong analytical and problem-solving abilities.
* Teamwork: Ability to work effectively in a team environment and lead projects.
* Field Experience: Hands-on experience in any inventory management system, procurement, and logistics, which are essential but not compulsory.
* Language Skills: Multilingual abilities are an asset, as further expansion may be needed soon.
What We Offer:
* Professional Growth: Opportunities for career development and advancement.
* Supportive Environment: Collaborative team focusing on continuous improvement and innovation.
Application Process:
To apply, please submit your resume and a cover letter outlining your experience and suitability for the role.