Overview
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RediMed is a prominent healthcare organisation with a national presence aiming to create a healthier, more resilient Australia. Our mission is to provide exceptional care through our multidisciplinary approach to end-to-end health solutions. We do this by offering a full range of health services including:
- Pre-Employment Medicals
- Health Surveillance and monitoring
- Injury Treatment
- Rapid Medical Intervention (including surgery)
- Drug and Alcohol testing
via a team of expert Surgeons, General Practitioners, Physiotherapists, Occupational Therapists, Exercise Physiologists, Nurses, Medico-Legal Advisors and an all-inclusive Clerical Medical Support Team. We pride ourselves on providing high-quality, patient-centered care in a supportive environment. Our team is dedicated to excellence, collaboration, and continuous improvement.
About the Role
The receptionist role would contribute to our Joondalup clinic predominantly; flexibility to cover locations as needed is welcomed. We\'re open to full-time, part-time and casual applications.
- Greet and welcome patients, clients and clinic visitors, following arrival procedures.
- Monitor clinic lists, patient waiting rooms and common areas to control wait times and minimise delays.
- Learn, understand and effectively communicate with patients, clients and clinic visitors regarding invoicing and payments.
- Partake in a routine cleaning and restocking roster.
- Review and file patient information, documents and forms to ensure compliance with RediMed and client requirements.
- Handle a high volume of client enquiries and bookings via telephone and email.
- Assist co-workers in other departments as required.
About You
We\'d love if you had:
- An understanding/knowledge of Pre-employment Medicals
- An understanding/knowledge of WorkCover
- Working knowledge of Medicare and HICAPS claiming.
- Experience with Genie Practice Management Software or similar.
- Previous medical and/or allied health administration experience.
We NEED you to have:
- Professional and engaging communication skills; articulate and able to converse with people from all walks of life.
- A patient-focused approach, with customer excellence at the centre of everything you do.
- Proficient computer and technology skills.
- Enjoyment of a customer-facing role.
Why REDiMED?
- Fast-growing business with career progression opportunities
- EAP support which includes financial advice
- Suite of benefits including birthday leave and salary packaging
Applicants of all skills and experience levels are encouraged apply for this position as full training will be provided.
To apply, click APPLY NOW or, email your resume to (emailprotected) with a cover letter or, short paragraph outlining your suitability to the role.
Job insights and application questions
Your application will include the following questions:
- What work rights do you have for Australia?
- What are your salary expectations?
- Do you have a driving license and access to a car?
- How many hours per week are you looking for work?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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