Overview
Employment Type: Permanent
Closing Date: 26 June *******:59pm
Job Title: Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Responsibilities
* Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is memorable.
* Be the Go-To Tech Expert: Stay up to date with the latest gadgets and services, offering informed guidance and solutions.
* Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs.
* Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits
* 12% Superannuation
* 10% Variable Remuneration (eligible for first 2 months guaranteed while you onboard)
* Generous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.
* Leave Options: 16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks additional leave.
* Training & Career Growth: Access over 17,000 learning programs with LinkedIn Learning and the Future Ready program.
* Flexibility: Flexible working hours and supportive approach to parental leave.
* Recognition & Rewards: Monthly performance rewards and a range of recognition programs.
* Inclusive Culture: Diverse and inclusive team where unique perspectives are valued.
What We're Looking For
* Excellent Communication Skills: Natural at connecting with people and making their day better.
* Solution-Oriented Approach: Think on your feet and tailor solutions for each customer.
* Sales Drive: Motivated to achieve and exceed sales targets and KPIs.
* Passion for Learning: Eager to grow and develop skills in a dynamic environment.
* Resilience and Positivity: Can-do attitude, even when things get busy.
* Customer-Facing Experience: Previous experience is a plus but not required.
* We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
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