Overview$27-$28 p/h + Super + APR + Bonus Incentives!
As a Customer Service Representative, you will be responsible for high-quality customer service by managing vehicle deliveries, facilitating onboarding, resolving inquiries and maintaining excellent vehicle presentation standards.BenefitsBonus Incentive Scheme – Additional earning potentials through various streams of bonus incentives.Employee Wellbeing Program – Access to comprehensive 24/7 real time support through chat or phone as well access to a wellbeing library of resources through Sonder for safety, mental and physical wellbeing.Exclusive Discounts – Access special offers and discounts through platforms like SWAG/Employment Hero and Flare.Team Celebrations – Monthly team lunches, birthday celebrations, and festive gatherings for major events.Career Development – Ongoing training, mentorship, and opportunities for growth.Key Duties & ResponsibilitiesDeliver vehicles to clients, ensuring timely and efficient service.Provide top-notch customer service by addressing client inquiries, resolving issues, and ensuring satisfaction.Assist with the coordination of vehicle logistics, ensuring smooth and efficient operations.Prepare cars for hire, including thorough detailing of the vehicle's interior and exterior.Assist with the onboarding process for new clients, ensuring they have all the information and support they need.Enjoy the thrill of driving a variety of high-quality vehicles!
About YouValid driver's license with a clean driving record (Essential).
Solid verbal and written communication skills to effectively interact with clients and team members.Ability to work independently, manage your time effectively, and thrive in a team-based environment.Ordinary hours vary between 7:00am-8:00pm Monday-Sunday with 8-hour shifts.
Must have capacity to work a 40 hr work week.About UsCarbiz is proud to be a 5 star employer of choice – HR Director 2025.
We're more than just an award-winning vehicle replacement provider.
We're committed to keeping our customers' lives moving when their car can't, offering seamless accident management that helps individuals, families, and businesses stay mobile and connected.
With over 10,000 5-star reviews and multiple industry accolades, including Business Concept's 'Automotive Awards 2022, 2023, 2024', 'Australia's Best Accident Replacement Service' for three consecutive years from ProductReview.com.au and more, we've earned a trusted reputation for delivering reliable like-for-like vehicles when they're needed most.By providing quick and efficient solutions, Carbiz helps people navigate life's unexpected disruptions, making a meaningful impact on the community we serve.We offer a team-first culture with unlimited opportunity for growth, living by our company values in everything we do;Love what we do - We are passionate about delivering for our customers, team, and partners every timeBetter than yesterday - We grow each day, learning from our experiencesWin with trust - Lead the market by being trusted, reliable and helpfulCollaborative core - Working smarter togetherValuing people - We respect our people, encourage their development, and reward their performanceApply Now:If you, or anyone you know, are looking for a Customer Service Representative position within a fast-growing and people-focused organisation, click APPLY and the Talent Team will be in contact with you!
Job DetailsSalary information and application questions may include: What are your current working rights in Australia?
Do you have a valid driver's license and willingness to drive?
Are you looking for Full-Time / Part-Time work arrangement?
What days/hours are you available for work?
What's your expected annual base salary?
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📌 Customer Service Representative
🏢 Carbiz
📍 Gold Coast