Swinburne University Of Technology is seeking an experienced Customer Journey Manager to join our dynamic team. In this role, you will manage customer audience segments and drive strategies aimed at acquisition and conversion to meet marketing objectives.
Your work will involve advocating for data-driven improvements in the customer journey by analysing insights to enhance experiences. Key responsibilities include collaborating with teams across the university and ensuring communications effectively engage target segments. This position offers flexible working options to promote work-life balance.
#J-18808-Ljbffr