Expression of Interest: Contract Support
Work for CBRE Global Workplace Solutions (GWS) who are leaders in the Facilities Management industry
Endless growth opportunities working for a global business
Here's a snapshot of your day:
* Build and develop relationships with key business and account stakeholders, customers and external agencies.
* Identify and help drive implementation of savings opportunities to ensure customer and CBRE financial savings targets are maximized.
* Drive high quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliers.
* Support the preparation Contract Review pack, promoting the use of AIQ.
* Support the Contract Manager compile the Customer Monthly Management
* Liaising with the client regarding payment of invoices, escalating to Contract Manager or Lead Contract Support if required and, resolving where possible.
* Site inductions
* Helpdesk: including but not limited to; logging, distributing and closing of reactive calls on desired system.
* Continually develop systems to maximize efficiency benefits for the customer and CBRE.
* Liaise with Lead Contract Support to ensure labour allocations are up to date to ensure accurate client reporting.
* Upload of approved timesheets.
* Organise training for the team
* Co-ordination of the billing application, calculating margins, raising invoices and submitting to client
* Chasing of debt to keep within contractual terms, escalating to Contract Manager or Lead Contract Support delays to payment, resolving where possible.
* Review of Power BI contract KPI's reports such as P&L, WOM, Debt, aged unreceipted OPO's, aged GRNI & Exception Pool, taking appropriate actions to remediate any areas that do not meet expected standards.
* Raising Purchase Orders
* Manage timely receipting of Purchase Orders
* Processing supplier invoices and resolving any queries
Skills and Experience you'll use to thrive in your role:
Higher education qualifications
Previous experience in a similar role with finance duties
Understanding of the requirements of operating in a contract environment
Customer focused with a passion for customer service.
What's in it for you?
Rewarding career with great developmental opportunities within GWS and across CBRE
A great opportunity to make your mark in a growing business.
Extensive training opportunities which can be tailored to your career goals
Opportunity to be exposed to world class facilities management services
We look forward to hearing from you!
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