The Venue Operations Manager will oversee the day-to-day running of a well-established winery venue in the Barossa Valley.
Key Responsibilities
* Managing operations across the cellar door, restaurant, tours, and events to ensure a seamless guest experience
* Overseeing the planning, execution, and evaluation of operational strategies to drive business growth
* Leading, mentoring, and motivating a diverse team of hospitality professionals to achieve exceptional service standards
* Contributing to the development and implementation of marketing initiatives by providing high-quality content for social media platforms
* Ensuring compliance with regulatory requirements and upholding the venue's brand standards through rigorous quality control measures
Requirements
* Demonstrated experience in managing complex hospitality environments with multiple revenue streams
* Strong knowledge of wine industry trends, practices, and protocols or the ability to quickly develop this expertise
* High energy levels, strong presence, and a hands-on leadership style to inspire and motivate teams
* Excellent organisational skills with strong attention to detail to manage multiple priorities and deadlines
* Proficiency in using point-of-sale systems, booking platforms, and other relevant technology to streamline operations and improve efficiency