About Us
UMS is a leading specialist in custom school uniforms, renowned for delivering high-quality products paired with outstanding customer service. As a second-generation family business, we pride ourselves on building strong, long-term relationships with our customers and school communities.
About the Role
Our mission is to ensure every student looks and feels great in their school uniform
We are looking for a passionate and experienced retail professional to join our dynamic team on the beautiful Sunshine Coast. Our stores are busy and fast-paced, and we strive to provide exceptional customer service to every customer — both in-store and online.
This is a casual position offering approximately 6–9 hours per week initially, with additional shifts available during peak periods. Availability for full-time hours during back-to-school season is essential.
Key Responsibilities
* Deliver outstanding customer service to both adults and children
* Conduct uniform fittings and assist with in-store sales via the POS system
* Manage customer communications, including order updates and delivery timelines
* Receive and replenish stock in-store and process online orders
* Respond to phone and email enquiries professionally and promptly
* Support stock ordering and inventory management
* Build and maintain strong relationships with school communities
Skills and Experience
* Proven retail and sales experience preferred
* Exceptional customer service and communication skills
* Highly organised with excellent attention to detail
* Competent with computers, including Microsoft Word and Excel
* Current driver's licence and reliable vehicle
* A valid Police Check and Working with Children Check (or willingness to obtain — we'll assist the successful applicant)
Why Join Us?
If you're seeking a long-term, rewarding role with plenty of variety, a supportive team, and the opportunity to make a real impact in school communities, we'd love to hear from you
Apply Now to become part of a fun and passionate team making a difference every day.
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