About Us
As one of AFR's Top 100 Fastest Growing Companies, a dual winner of the Victorian Training Awards for Apprenticeship Development '22 & '23 and a leader in our chosen fields New Plumbing Solutions (NPS) is seeking a reliable and experienced Admin Support Officer.
From humble beginnings NPS has grown to a national organisation with circa 200 staff. At NPS we provide high-quality services for industry, government, and water authorities with significant growth in emerging areas of digital metering and IoT device management.
About The Role
NPS seeks a proactive team player for our Metering & Connections Division to support the scheduling and administration of multiple contracts in the Bendigo area. Located at our office in Bendigo, this role specifically involves managing work schedules for field employees in a fast-paced environment.
This is an entry level role and so we are open to training someone who has the aptitude and attitude to learn and grow with NPS.
Your responsibilities will include, but not be limited to, supporting the allocated Contract Manager in maintaining project statuses efficiently and scheduling field staff effectively to optimise productivity. Additionally, you will be tasked with documentation control, overseeing the process from job creation and work order forms to project completion sign-off and handover to accounts.
Main Duties Include
Supporting the Contracts Manager in monitoring, controlling, and managing work orders and job requests.
Daily management of work schedules.
Liaising with clients and plumbers to prioritise and schedule jobs.
Establish and maintain processes and procedures for scheduling department in consultation with management.
Ensure all employee and sub-contractor records are maintained accurately, efficiently and in a timely manner.
Data entry and reporting.
Complete jobs-management and invoicing requirements.
Assisting with the processing of quotations.
Always ensure maximum office discretion and confidentiality.
Must have the ability to negotiate and deal with challenging people at times.
About You
We're seeking someone who thrives on getting stuff done by playing as a team. If you're proactive, we want you on our Metering & Connections.
Working within a busy team you will need to possess:
Exceptional customer service and communication skills.
Ability to be flexible, and supportive of others.
Ability to multi-task and prioritise effectively.
Ability to problem solve and provide information in a timely manner.
Excellent attention to detail.
Experience with Microsoft Office Suite of Applications
Knowledge of Metro and Regional Melbourne areas.
What's On Offer
NPS offers a great opportunity to join a growing business with big ambitions and the ability to grow and develop your skills and experience in a supportive environment. This is an entry level role but one in which you can really make it your own. Other benefits include;
The opportunity to join a great team of like-minded people.
Great team culture and office support.
Career opportunities within a growing business.
On site parking and a well stocked fridge.
Buddy who will support your on the job training.
Career pathways into other divisions and roles.
What's next?
After applying, you'll be invited to complete a one-way video interview at a time that suits you (keep an eye on your inbox and junk mail). Our Talent Team will then give you a call to discuss your application, followed by an in-person interview. Successful applicants will also complete standard background checks, including a police check and Working With Children Check (WWCC).
New Plumbing Solutions are passionate about providing equal employment opportunities and embracing diversity. If this role sounds like you, check out our website to find out more about us or click Apply.