Role Overview
We are seeking an experienced Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support for wearable devices used in research and development projects.
Main Responsibilities:
* Provide remote and on-site technical support for wearable devices
* Troubleshoot and resolve hardware and software-related issues
* Analyze frequent failures and suggest improvements to device performance
Requirements and Qualifications
To be successful in this role, you will need a minimum of 2 years of experience providing technical support. You should have a proven track record of independently managing issue resolution and driving solutions to completion. Additionally, you should be able to effectively communicate complex technical concepts to technical and non-technical stakeholders.
Benefits of the Role
This is an exciting opportunity to work with cutting-edge technology and contribute to the success of our organization. As a Technical Support Specialist, you will have the chance to develop your skills and expertise while working in a dynamic and collaborative environment.