Description Your Mission Lead from the Floor: Be present during service—anticipate guest needs, troubleshoot in real time and set the tone for genuine, efficient hospitality. Inspire Excellence: Recruit, coach and empower your team—design tailored training on wine pairings, mixology and polished table service. Curate the Experience: Oversee operations each service, from guest arrivals to final pours, ensuring every interaction feels effortless and bespoke. Elevate the Beverage Program: Partner with our Sommelier to refine an ever-evolving wine list; introduce seasonal cocktails that resonate with our coastal ambience. Drive Performance: Master P&L outcomes—optimise rostering, manage inventory and cultivate supplier relationships to uphold the highest standards. Champion Culture: Create a culture of excellence that feels effortless and authentic—foster a warm, inclusive environment where professionalism meets genuine care. About You At least five years in restaurant or hotel F&B leadership, ideally within privately owned or boutique luxury venues. Deep knowledge of Australian and international wines; formal sommelier accreditation highly regarded. Proven talent for mentoring and developing high-performing service teams. Exceptional attention to detail, polished communication and an unwavering commitment to quality. Strong commercial acumen with demonstrated success in budgeting, forecasting and revenue optimisation. What’s In It For You Competitive Package: Attractive salary. Creative Ownership: Shape service culture and build a team that reflects your vision. Professional Growth: Access to leadership workshops, wine education and IHG cross-department opportunities. Hotel Perks: Generous staff rates on accommodation, dining and spa services across IHG properties. Lifestyle Benefits: Complimentary meals during shifts, exclusive wine tastings, cocktail masterclasses—and the chance to live and work just steps from Terrigal’s pristine beach.