Customer Service Representative
We are seeking a highly skilled Customer Service Representative to engage with customers through various channels, providing tailored support and product information.
* Coordinating appointments for hearing assessments and consultations with audiologists.
* Guiding customers through our innovative range of hearing devices and accessories.
* Resolving customer concerns efficiently to ensure positive interactions.
The ideal candidate will possess:
* 2+ years of experience in delivering exceptional customer service in retail or allied health environments.
* Proficiency in navigating software programs (CRM, appointment management, etc.).
* A keen eye for detail and administrative expertise.
This role offers opportunities for professional growth and development in a dynamic environment. The successful candidate will be an integral part of our team, working collaboratively to deliver exceptional customer experiences.
We welcome applications from motivated individuals who share our commitment to excellence in customer service. If you are passionate about delivering world-class support, please submit your application.
Responsibilities:
* Schedule appointments and coordinate logistics.
* Provide product information and demonstrations.
* Resolve customer complaints and issues efficiently.
Requirements:
* Degree in Business Administration or related field.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
What We Offer:
* Ongoing training and professional development opportunities.
* A supportive and collaborative work environment.
* A competitive salary and benefits package.