Develop, test and deploy high-quality code applications in Java 17.
Providing application maintenance and after hour support.
Assisting in monitoring and improving IVR service availability, reliability, and performance.
Providing business/technical support in product releases and day-to-day enquiries / requests
Must Have Skills
Hands on Experience into IVR
Understanding of the Contact Center domain
Core Java 17 (or Java 11 at a minimum) development experience.
Spring Framework, Hibernate, JSF, VXML, JavaScript, AngularJS
Working experience with creating and consuming both SOAP-based and RESTful Web Services
Working knowledge of Maven, Git and Bitbucket
Experience with relational databases, WebSphere Liberty and IntelliJ iDEA.
Waterfall and Agile methodology
Top 3 Responsibilities
Providing application maintenance and after hour support.
Assisting in monitoring and improving IVR service availability, reliability, and performance.
Providing business/technical support in product releases and day-to-day enquiries / requests