We are seeking a IT Support Engineer to bridge customer requirements with software solutions. You will provide technical expertise, optimize software usage, support implementations, and collaborate with development teams in an agile environment.
Key Responsibilities
Understand customer needs and translate them into technical solutions.
Provide technical support, software testing, and customer training.
Assist in technical sales, tendering, and solution development.
Create technical documentation and ensure seamless data integration.
Work closely with product teams to deliver and implement solutions.
Support project phases from design to execution using Agile/Scrum or Waterfall.
Qualifications & Skills
Degree in Electrical/Software Engineering, IT, or related field.
5+ years of experience (preferably in the energy industry ).
Expertise in Microsoft SQL Server, C#, and software configuration.
Familiarity with SQL queries, Python, data modeling, and analytics is a plus.
Robust communication and customer relationship skills.
Experience with Agile/Scrum, Waterfall, and tools like JIRA, MS Project.
Note: Looking for someone who has worked with electrical or utility companies.
Ready to set off on an incredible career adventure? Take the leap and have a confidential discussion; please email me at.
To submit your application, please press APPLY NOW.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Customer Service, Information Technology, and Engineering
Industries
Information Services, Industrial Machinery Manufacturing, and Manufacturing
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