Overview
Dematic Tarneit, Victoria, Australia – Site Maintenance Manager. Full-time role leading maintenance at a brand recent, large, key customer site. This is an exciting time to join Dematic, a global leader in automation and material handling.
Responsibilities
- Lead on-site managing a team to ensure customer issues, incidents and breakdowns are resolved quickly and efficiently. Manage and coordinate a large, complex service team to meet maintenance, safety, reporting and customer performance requirements.
- Develop service and maintenance practices to improve system reliability. Work with Supervisors and Team Leaders to set performance standards and monitor performance of service teams (60-70 staff).
- Identify operational and equipment improvement opportunities with the customer. Manage annual budgets, profit & loss, revenue and gross margin targets.
- Resolve client issues through to closure and provide feedback to the client after resolution. Promote a safe work culture and maintain safety performance and standards.
- Prepare quotations and estimates for maintenance contracts, spare parts, installation, repair and customer support as required.
- Coordinate regular meetings with customers and operations teams; report on performance and maintenance activities. Prepare system upgrade plans and refurbishment programs.
Qualifications and Skills
- Engineering qualification or mechanical/electrical trade, or demonstrated industrial engineering/maintenance experience from a trades background.
- Leadership experience in a customer service environment.
- Experience with automated systems and material handling equipment is ideal (or related industries).
- Experience managing skilled technical teams of mechanical fitters, electricians and engineers delivering maintenance services.
- Strong motivation, safety, quality and customer satisfaction focus; able to promote a progressive culture.
- Positive understanding of financial outcomes with ability to meet deadlines; proficient in Microsoft Office and report writing; flexible with work hours.
We Offer
- Progressive, innovative global company experiencing high growth; career development and global opportunities.
- Competitive salary, salary packaging, and novated leasing available.
- Corporate discounts on car rentals and IT products/accessories.
- Paid Parental Leave + super: 12 weeks for primary carer / 2 weeks secondary.
- Purchase Leave; Employee Referral Programme; Fitness Passport with discounts for gyms and pools.
- Exclusive health cover via Medibank with a 9% discount on corporate health plans.
How to Apply
If you would like to apply for the above position, please click the Apply button. Due to high response volumes, we will only respond to shortlisted candidates.
Dematic is committed to equal employment opportunity in all areas of employment, including recruitment, selection, promotion, training, etc., and promotes a workplace free from discrimination and harassment in accordance with federal and state legislation.
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📌 Site Maintenance Manager
🏢 Dematic
📍 Melbourne