A spa manager is the person who keeps everything running smoothly in a spa. They are responsible for both thecustomer experienceandbusiness operations. When you walk into a spa, and everything feels calm, clean, and organized, that's usually the result of a manager's careful planning.
They handle daily operations, manage appointments, and make sure every guest feels welcomed and cared for. Among these duties, spa managers alsolead teams of massage therapists, estheticians, and receptionists. They create a positive work environment and support their staff in delivering excellent service. It's a role that brings together management, hospitality, business sense, and a passion for wellness.
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