Job Description
About the Role:
The Field Technician is a hands‐on technical role within the Infrastructure & Networks team, working on a 24x7 rotating roster. This role is responsible for the preparation, installation, and maintenance of Uniti Group and Opticomm FTTP networks, including the IP core.
You will play a key part in delivering best‐in‐class services, supporting equipment preparation, builds, installation, and ongoing maintenance of Uniti Group and Opticomm hardware and infrastructure.
Key Responsibilities:
As a Field Technician, your responsibilities will include, but are not limited to:
* Attending sites and restoring service faults promptly.
* Installing and maintaining services at residents' premises and network infrastructure hubs.
* Participating in a 24/7 on-call rotating roster (typically one week per month, subject to resource availability).
* Augmenting existing FTTP networks to increase capacity or capability.
* Assisting with the construction and commissioning of Headend facilities.
* Managing the restoration of major network faults, often coordinating subcontractors.
* Conducting quality assurance checks on construction work carried out by subcontractors.
* Contributing to the continuous improvement of field work methods and processes.
* Liaising with internal teams and external stakeholders to ensure expected service delivery outcomes.
* Supporting and complying with all Health, Safety, and Environmental policies.
* Undertaking other duties or projects as directed by management.
About you:
The ideal candidate for this role will have/be:
* Strong problem‐solving skills with excellent attention to detail.
* Excellent oral and written communication skills.
* A self‐starter who can effectively manage priorities and their time.
* Ability to work with a range of internal and external stakeholders.
* Adaptable and comfortable working in a dynamic, changing environment.
* A team player who collaborates effectively and shares knowledge.
* An innovative mindset, seeking ways to improve processes and provide creative solutions.
* Takes initiative for ongoing personal development, continually developing skills and talents.
* Acts with integrity, performing with honesty, transparency, and trust.
* Always presents professionally, with a positive, confident, and approachable demeanor.
* Flexible in response to changing business needs and management directives to meet operational targets.
Qualifications and Essential Experience:
* Certificate III or IV in Telecommunications.
* Minimum of 5 years' experience in Telecommunications or a related industry.
It is mandatory that the employee holds and maintains the following as active throughout their employment with the company:
* Open Cabling License with Fibre and Structured Cabling Certifications.
* Construction White Card.
* S‐License / Connect‐Disconnect Certification.
* First Aid Certificate II.
* Valid Driver's License.
Essential Knowledge and Skills:
* Specialist knowledge of cable and satellite services (desirable).
* MS Office and AutoCAD Viewer literacy.
* Familiarity with Health, Safety, and Environmental requirements.
* Electrical systems.
* DC power fundamentals.
* RF – FTA / SAT.
* GPON Networks – Pit and Pipe / Fibre / Equipment and components.
* IP Networking.
* Logistics principles and inventory management.
All genders are encouraged to apply.
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