About the Role:
We are seeking a Funeral Services Manager to lead our operations at our funeral home. This is a unique opportunity to make a meaningful impact in a purpose-driven role that honours life and supports others.
* Lead high-volume location operations, ensuring seamless delivery of services to families and communities.
* Manage a compassionate team, promoting exceptional service standards and upholding cultural sensitivity.
* Support grieving individuals and their loved ones, providing empathy and effective communication.
* Foster strong relationships with the community, building trust and delivering outstanding customer experiences.
Key responsibilities include:
* Operational management, people development, and financial stewardship for an extremely busy funeral home
* Driving profit objectives while maintaining exceptional customer satisfaction levels
* Sensitivity to diverse values, beliefs, and circumstances involving grieving individuals
* Customer-focused leadership with effective communication skills for all public interactions
* Empathy and interpersonal skills to interpret client needs and provide clear options
* Administrative competence, computing expertise, and attention to detail
What We Offer:
A fulfilling career where you can deliver exceptional service, support families in need, and contribute to the well-being of your community.