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Application support engineer

Sydney
Firesoft People
Support Engineer
Posted: 24 June
Offer description

Application Support Engineer We are a leading technology company specializing in cutting-edge solutions for businesses across various industries. With our commitment to innovation and excellence, we have established ourselves as a trusted partner for our clients' IT needs. Our team consists of dedicated professionals who work collaboratively to deliver exceptional results. Job Description: We are currently seeking a talented Application Support Engineer to join our dynamic team. In this role, you will be responsible for the installation, maintenance, and enhancement of our current application platforms. You will play a vital role in optimizing the system setup and ensuring its smooth operation. As part of a small team, you will also contribute to the overall management of our IT infrastructure. Your expertise and technical skills will be crucial in providing top-notch support to our internal stakeholders and assisting in the transition to cloud technology. Responsibilities:

* Install, maintain, and monitor the application server platform, primarily Jboss EAP.
* Manage and support databases, including MMSQL, Oracle, and Postgres, including backup and restore tasks. Experience in database administration and SQL execution will be advantageous.
* Collaborate with the IT infrastructure team to ensure efficient operations.
* Facilitate regular feedback and consulting sessions with other offices.
* Work with both Linux and Windows environments.
* Execute system management tasks, such as patching and maintaining application platforms like JBOSS and SQL.
* Assist in the transition to cloud technology, particularly Azure, and demonstrate proficiency in Kubernetes, Microservices, and Container deployment.
* Comply with security policies and execute tasks accordingly.
* Improve and automate internal tools for application management.
* Establish and implement application management procedures.
* Execute various application management tasks.
* Provide technical consulting to our customers while primarily working in an internal environment.

Our team: You will join a close-knit and enjoyable team, where each member brings unique expertise and focuses on areas such as security, application management, IT infrastructure, cloud operations, and DevOps. We operate in a dynamic and agile manner, fostering a collaborative and supportive work environment. Qualifications:

* Bachelor's or Master's degree in IT or equivalent certification in Application Platforms (JBOSS/MS SQL) or a solid background in this field.
* Several years of experience as a System Engineer (Systems/Applications Support).
* Proficiency in one or more of the following domains:
o Linux/Windows
o JBoss/Websphere
o Databases: Oracle/SQL Server/Postgres
o Bamboo/Jenkins
o Container technologies (open container initiative)
o Azure IaaS and Networking
o GitOps
* Strong interest in providing all-round IT support, including hardware, Linux and Windows systems, networks, and firewalls.
* Emphasis on automation, monitoring, and configuration management.
* Excellent analytical skills, proactive mindset, and a motivated team player.
* Hands-on approach and enthusiasm for tackling challenging technical tasks.
* Natural inclination towards creativity and innovation.
* Willingness to travel occasionally.

If you are a highly motivated individual with a passion for technology and a desire to work in a fast-paced, innovative environment, we would love to hear from you. Join our team and contribute to our mission of delivering exceptional IT solutions to our clients. ???????

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