We are seeking a dedicated and compassionate Home Care Case Manager to join our team.
This is an exciting opportunity to make a real difference in the lives of older people by supporting them to live well at home, with care that is tailored to their needs and goals.
About the Role
As a Case Manager, you will be the key contact for a group of Home Care Package clients - guiding them through every stage of their journey with us. You will provide safe, person-centred, and enablement-focused care, helping clients to maximise their potential and achieve the best possible health and wellbeing outcomes.
Your role will include:
* Meeting with new clients and supporting them through the onboarding process.
* Completing comprehensive assessments and developing individualised care plans.
* Working with families, health professionals and service providers to deliver quality care.
* Monitoring client needs, reviewing progress, and making timely adjustments when required.
* Ensuring care is always aligned with our values and the Aged Care Standards.
This is a varied and rewarding position where you will balance professional expertise with compassion, advocacy, and problem-solving – all to ensure our clients feel respected, valued and supported.
What We're Looking For
You will bring:
* Experience in case management, aged care, home care or a related field (typically 3+ years).
* Knowledge of the aged care sector, including the Quality Standards and Code of Conduct.
* Strong communication and relationship-building skills.
* A client-focused approach, with confidence in advocacy and decision-making.
* Solid IT and documentation skills.
* Current National Police Certificate (or ability to obtain) and driver's licence.
Desirable qualifications include: Certificate IV in Home & Community Care / Aged Care, or a relevant bachelor's degree (e.g. Nursing).
Why Choose Us?
At our organisation, we value teamwork, integrity, and continuous improvement. We care deeply for our clients – and equally for the people who work with us. In this role, you will enjoy the chance to:
* Build strong, meaningful relationships with clients and families.
* Work with a supportive team that encourages innovation and collaboration.
* Develop your professional skills with ongoing training and growth opportunities.
* Make a genuine impact in your community every single day.
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