Nestled on the banks of the Yarra River, Amora Riverwalk Melbourne is a premier hotel offering luxurious accommodations, exquisite dining, and exceptional event spaces. Our commitment to delivering outstanding guest experiences and top-tier service makes us a leading choice for both leisure and business travelers.
About the Role
We are currently seeking a Part Time Night Auditor to join our Front Office Team. This role involves a minimum of 2 Night Audit shifts overnight between 11PM to 7AM with the opportunity for extra shifts depending on operational business needs.
Qualifications
* Ability to work unsupervised and overnight shifts
* Ability to work well under pressure
* Willingness to use initiative and ability to solve problems
* A hands‑on approach and to be adaptable to workplace situations
* Team orientated and exceptional customer service skills
* Great literacy and organizational skills
* Excellent presentation and grooming
* Flexible working on weekends and public holidays
* Ideally, with previous Hotel Night Audit or Front Office experience
* Previous experience with Opera will be highly regarded
Responsibilities
* Perform night audit tasks for the hotel up to the highest standards during night auditor shifts
* Perform check‑ins and check‑outs
* Accommodate the requests and needs of all guests, make recommendations, upsell rooms and related services
* Proactively communicate any guest feedback to the Night Manager to ensure 100% guest satisfaction
* Maintain a current knowledge of all room rates and packages available
* Answer guest queries with professionalism and excellent customer service
Benefits
* Competitive Salary : Be rewarded with a competitive salary for your experience and skills.
* Car Parking : Complimentary car parking for easy and stress‑free commutes.
* Meals & Uniforms : Complimentary duty meals and dry cleaning.
* Career Growth : Learning and development opportunities in our expanding hotel group.
* Employee Benefits : Discounts on accommodation and dining at Amora Hotels & Resorts.
We thank all interested parties in advance for their applications. However, only successful applicants will be contacted.
Amora Hotels and Resorts is an equal opportunities employer with a zero tolerance to discrimination, harassment or any type of behaviours that are contrary to providing a safe, inclusive & respectful environment for all.
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