Join to apply for the Administration Officer role at Icon Group
Administration Perth Full Time Icon Cancer Centre Australia
Location: Hollywood, WA
Employment Type: Full-time, permanent
About The Role
We are seeking a professional and compassionate Administration Officer to join our newly established Theranostics Centre in Hollywood, WA. This is a unique opportunity to be part of a cutting-edge facility delivering molecular imaging and targeted cancer therapies.
As the first point of contact for patients and referrers, you'll play a vital role in ensuring a seamless and supportive experience for all stakeholders. You'll provide high-level administrative support to medical practitioners and contribute to the smooth coordination of imaging and treatment services.
Key Responsibilities
* Greet and assist patients and visitors with professionalism and empathy.
* Coordinate patient appointments and ensure timely preparation for imaging and treatment.
* Manage reception duties, patient records, and billing processes.
* Liaise with internal teams and external partners including hospitals, referrers, and allied health providers.
* Support consultant practices with scheduling, correspondence, and documentation.
* Contribute to quality improvement initiatives and uphold WHS standards.
About You
You'll be a proactive team player with a passion for delivering exceptional customer service in a healthcare setting. You'll bring:
1. Mandatory: Strong communication and interpersonal skills.
2. Professional, friendly manner in person and over the phone.
3. Attention to detail and ability to manage multiple tasks efficiently.
4. Proficiency in Microsoft Outlook, Word, and Teams.
5. Commitment to Icon's values and patient-centred care.
* Desired: Completion of a Medical Receptionist Course or equivalent experience.
* 3+ years in medical/clinical administration.
* Experience in medical imaging, nuclear medicine, or oncology.
* Knowledge of medical terminology and billing procedures.
Benefits
* Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands
* Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
* Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
* Development Pathways: Set individual goals with leaders across the business and we'll help you grow with us.
* Online Courses: Free access to online courses in clinical and non-clinical categories.
* Paid Parental Leave: Supporting you both personally and professionally.
Ready to make a difference? Apply now and help shape the future of cancer treatment in WA.
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