About Us
Norco is Australia's oldest and largest dairy co-operative, with 130 years of hands-on experience in Australian dairy and agriculture.
Proudly 100% Australian farmer-owned, we're built from the ground up by the people who work the land.
We are here to back our communities and customers every step of the way, staying true to our roots and committed to growing together.
Our two key arms - DairyFoods and AgriSolutions, provide trusted business solutions to our customers across NSW and QLD, stockfeed mills and an in-house commodity trading team.
We pride ourselves on providing competitive, convenient and trusted business solutions that help add value to our customers' businesses.
Whether you're growing, breeding or seeking general or technical advice, our in-store and field services teams are there to help with their subject matter knowledge and expertise.
About The Role
This exciting opportunity is for a dynamic and motivated retail sales Assistant Store Manager to support our Macksville team and drive sales in our AgriSolutions retail store.
You will be a vital member of our team, making a real impact, inspiring your colleagues and creating memorable shopping experiences for our valued customers.
Key Responsibilities
* Lead by example and provide outstanding customer service to ensure an unforgettable shopping experience.
* Assist the team to achieve and exceed sales targets and KPIs.
* Manage inventory, including stock replenishment and merchandising to maintain a visually appealing store.
* Develop and implement sales strategies to drive business growth and increase profitability.
* Foster a positive and collaborative work environment where teamwork and excellence thrive.
* Handle customer enquiries, resolve complaints and ensure customer satisfaction at all times.
Selection Criteria
* Previous experience in retail sales or customer service is essential, with at least 1 year in a leadership role beneficial though not essential.
* Excellent communication and interpersonal skills.
* Strong organisational and time management abilities.
* A results-driven mindset with a passion for exceeding targets.
* Flexibility to work rostered weekends, attend training and promotional events when required.
* Knowledge of retail operations and familiarity with inventory management systems is a plus.
Benefits
* A diverse and community-facing role.
* You will have a real opportunity to make a difference through community connection and impact as a member of our proud Australian farmer-owned co-operative family.
* Celebrate a legacy: Be part of a co-op with 130 years of proudly supporting Australian farmers and communities.
* Grow with us: We invest in our people with ongoing learning, career progression and supportive teams.
* Enjoy a competitive salary + real benefits: Staff discounts, EAP support, our own paid parental leave scheme, in-house leadership training opportunities, novated leasing, purchased leave and being part of a business that values wellbeing, safety and people-first values.