About Us
Don't just function, flourish. With EVT Connect Hospitality. The EVT Connect Hospitality team can be relied on for best-in-class insights into how to drive performance for the brand; from local talent development and operations, to driving market leading revenue strategies for third-party loyalty programs, distribution and brand standards.
About the Hotel
Kimpton Hotels & Restaurants is renowned for creating heartfelt human connections and for pioneering the boutique hotel concept in the USA. As part of our team, you'll help us achieve our mission to be the world's most loved boutique hotel and restaurant company, delivering extraordinary and personal guest experiences.
At Kimpton, we value personality, individuality, creativity, and passion. We aim to create a place where you can be yourself and make a difference. We believe that great things happen when we care for our guests, our teams, and each other.
Position Overview
We are looking for a talented Barista to join the Kimpton Margot Sydney team! In this role, you will oversee and manage all aspects of coffee service across various outlets, especially the Pantry by Margot café. You'll be working closely with our Director of Restaurants & Bars and our renowned Culinary Director, Luke Mangan, to create a top-tier coffee experience.
Your role will involve delivering exceptional customer service, ensuring quality and consistency, and working collaboratively with both the kitchen team and our Restaurant & Bar attendants. You'll also play a vital part in the evolution of our café and contribute to shaping the guest experience.
Key Responsibilities
* Oversee all coffee operations in the hotel's outlets.
* Ensure quality service and a unique guest experience through IHG's branded service standards.
* Manage stock, monitor waste reduction, and ensure efficient daily operations.
* Support the Restaurant & Bar Duty Manager in controlling departmental costs, inventory, and financial transactions.
* Assist in rostering and training of the team to maintain a high standard of service and team development.
* Create and maintain positive relationships with guests, addressing their needs, and delivering memorable experiences.
* Ensure staff are prepared and ready to provide exceptional service, including proper uniforms and equipment.
* Adhere to responsible service of alcohol (RSA) standards and other relevant regulations.
* Promote teamwork and foster a positive work environment within the hotel team.
Qualifications & Requirements
* Previous experience as a barista or in a similar customer service role.
* Passion for delivering exceptional service and high-quality coffee.
* Ability to lead a team and maintain a positive, high-energy environment.
* Strong communication skills and a professional demeanor.
* Responsible Service of Alcohol (RSA) Certificate.
* Ability to meet the legal requirements to work in Australia.
What We Offer
* An opportunity to be part of an innovative and world-class hospitality brand.
* A supportive and dynamic work environment where individuality and creativity are valued.
* Opportunities for growth and professional development.
* A chance to work with a team that's passionate about delivering unforgettable guest experiences.
If you are ready to make your mark in the exciting world of boutique hospitality, we would love to hear from you! Apply now to join the Kimpton Margot Sydney team.
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