**Key Role Responsibilities**: Provide quality service to clients and resolve specific client problems by accurately receiving and recording information from callers, identifying and allocating emergency situations to the Communications Coordinator or appropriate service provider, negotiating response arrangements with callers, and establishing task priorities. Communicate effectively with police personnel, emergency service providers, and other stakeholders. Provide accurate and timely information using a range of systems and equipment.
**Essential Skills and Qualifications:** Strong communication and interpersonal skills are required to interact with diverse groups. Ability to work in a team environment and provide on-the-job guidance and mentoring is necessary. Data management and record-keeping skills are also essential.
**What We Offer:** A positive and supportive work environment that encourages collaboration and continuous learning. Opportunities for career growth and professional development.
**About This Role:** This position requires strong organizational and time management skills to prioritize tasks and meet deadlines. The ability to work under pressure and maintain accuracy in a fast-paced environment is crucial.