Sales Consultant - New Residential Aged Care Home
Holy Cross - Kincumber, 88 Scaysbrook Drive, Kincumber, New South Wales, Australia
Posted Monday 19 January 2026 at 1:00 pm
Discover a career where care goes both ways
* Based full time on site at Kincumber - NSW Central Coast
* Up to 7 extra leave days per year, NFP salary packaging
* 12-month contract, start ASAP
* Join in the excitement surrounding the commissioning of a new home
Exciting things are happening at Catholic Healthcare We've grown to 5500+ employees and in 2024 we celebrated our 30th year of providing care and services. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities. Our vision is to support older people to live the life they choose through innovative person-centred models of care.
We're committed to creating a world where older people thrive this, is being brought to life through our Inspirit Model of Care within a beautiful new purpose built Residential Aged Care home "Holy Cross Kincumber", located in Kincumber.
The home opened in December 2025 and we now have an opportunity for a 2nd motivated, personable, and experienced Customer Engagement/ Sales Consultant to represent Catholic Healthcare and join the team at the home, by promoting and facilitating the accommodation sales process of new residents via an empathetic and professional consultative sales approach.
In this role, you will be responsible for engaging with prospective residents and their families throughout the admission process. Your duties will include initiating contact via warm leads, scheduling appointments, conducting tours, and providing support through to contract and admission, all while employing a consultative sales approach to secure residents and achieve occupancy targets.
Reporting to the Occupancy and Business Development Manager, you will manage the pipeline of leads nurturing prospective residents and their families via initial inbound and outbound calls, coordinating and influencing positive sales outcomes that support both resident and the business.
The ideal candidate will have exceptional communication and interpersonal skills together with the ability to negotiate positive outcomes and ethically conduct an end-to-end sales process.
Additionally, you will have;
* Minimum of 3-5 years of proven experience in field sales, preferably in the Residential Aged Care or Retirement Living/Property sector
* Experienced in achieving sales targets, working to KPI's and increasing revenuel
* Understanding of NSW Aged Care Legislation
* Demonstrated CRM and database experience
* Good understanding of reading and explaining contracts and financial documentation
* Friendly and approachable and patient manner
* Experience in dealing with older generation
* Australian Drivers Licence
* Willingness to travel to Head Office in Macquarie Park for training
* Willingness to obtain a Police Check and NDISWC Check
Benefits Catholic Healthcare employees receive
Additional leave days, salary packaging, fitness benefits, paid parental and family leave, and long service leave after five years
Catholic Healthcare is a values-based organisation that welcomes applicants from all faiths and backgrounds
If you're looking for a role where you can make a positive impact in a rewarding organisation like ours, we'd love to hear from you.
Apply online now
Catholic Healthcare acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream. We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation. We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.
Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance we'll be in touch.
Holy Cross - Kincumber, 88 Scaysbrook Drive, Kincumber, New South Wales, Australia
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